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Zoho CRM is an AI-powered online CRM that centralizes customer data, automates sales tasks and offers multi-agent AI assistance.
- for
- Sales teams and businesses of any size looking for an integrated, AI-enhanced CRM.
- pricing
- freemium · free trial
Key features
- Contact Management — Store and organize all contacts in a single searchable database.
- Workflow Automation — Automate repetitive sales tasks with customizable workflows.
- AI Agents (Zia) — Deploy AI agents to execute tasks, provide predictions and recommendations.
- Multi-Channel Integration — Integrate email, calling, calendar, Slack, Zoom, Teams and more directly in the CRM.
- Custom Modules & Portals — Create bespoke data modules and customer/partner portals without code.
- Reporting & Analytics — Standard and unlimited reports, predictive intelligence and CPQ capabilities.
- Developer Sandbox & APIs — Test changes safely and access up to 5,000 API calls per day.
- Mobile App — Access CRM data and perform sales actions on the go via native mobile apps.
Use cases
- Track and nurture leads through multiple sales pipelines.
- Automate follow-up reminders and task assignments for a sales team.
- Use AI agents to generate quotes, predict deal closures and enrich lead data.
- Provide customers with self-service portals for support tickets and order tracking.
- Integrate sales data with accounting software like QuickBooks for end-to-end invoicing.
Zoho CRM pricing
- Free$0Up to 3 users · Contact management · Workflow automation · Mobile app
- Standard$14/user per monthEmail & calling integration · Multiple pipelines · Calendar sync · Data capture forms
- Professional$23/user per monthAI agents · Process management · Predictive intelligence · Unlimited reports
- Enterprise$40/user per monthMulti-team management · Developer sandbox · Field-level encryption · Extended AI capabilities
- Bigin Express$7/user per monthSimple pipeline · Built-in calling · Appointment scheduling · Social ads integration
Zoho CRM vs alternatives
Zoho CRM | HubSpot CRM | Salesforce | EspoCRM | SAASCRM | |
|---|---|---|---|---|---|
| Best for | AI-driven sales automation | Inbound marketing-centric CRM | Enterprise-scale CRM platform | Open-source self-hosted CRM | Agency & SaaS-focused CRM |
| Pricing | Freemium | Subscription | Subscription | Free | One time fee |
| DevHunt upvotes | 0 | 0 | 0 | 0 | 1 |
| Launched | — | — | — | — | Jan 2029 |
- Zoho CRM vs HubSpot CRM: HubSpot CRM focuses on inbound marketing and service tools, while Zoho emphasizes AI agents and extensive custom modules.
- Zoho CRM vs Salesforce: Salesforce offers a larger enterprise ecosystem and deeper custom app development, whereas Zoho provides a more affordable all-in-one suite with built-in AI.
- Zoho CRM vs EspoCRM: EspoCRM is open-source and self-hosted, offering full code control; Zoho is SaaS with AI features and managed hosting.
- Zoho CRM vs SAASCRM: SAASCRM targets agencies, startups and SaaS businesses with a focus on subscription billing, while Zoho serves broader business needs with AI automation.
Zoho CRM FAQ
Can I get a demo of Zoho CRM?+
Yes, Zoho offers a one-hour web-conference demo; schedule it by contacting sales@zohocorp.com.
Is my data safe?+
Zoho uses 24/7/365 security monitoring, biometric access, encryption and intrusion-detection technologies to protect data.
What payment methods are accepted?+
Visa, MasterCard, American Express, PayPal, and bank or check transfers for yearly subscriptions.
Does Zoho CRM support multiple languages?+
Yes, it supports 28 languages including English, Spanish, French, German, Chinese and more.
Are there any contracts or commitments?+
No, Zoho CRM is pay-as-you-go with monthly or yearly billing and you can change plans anytime.
Is there a free edition?+
Yes, the free edition supports up to 3 users with core features like leads, documents and mobile apps.
Summarized by DevHunt from zoho.com · Nov 7, 2026. Details may change; check the official site.
About this listing
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Zoho CRM
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