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Zoho CRM vs ZoomInfo
Short answer: Pick Zoho CRM if you want AI-driven sales automation; pick ZoomInfo if you want AI-driven B2B data and workflow automation. Zoho CRM has a free plan, paid from $7/month per user; ZoomInfo has a free plan.
Which to pick
Pick Zoho CRM if you want…
- AI-driven sales automation
- All-in-one business suite
- Integrations with Gmail, Outlook or Zoho Mail (on Zoho CRM's list, not ZoomInfo's)
Pick ZoomInfo if you want…
- AI-driven B2B data and workflow automation
- Integrations with Salesforce, HubSpot or Microsoft Dynamics 365 (on ZoomInfo's list, not Zoho CRM's)
Side by side
- What it is
- Zoho CRM:Zoho CRM is an AI-powered online CRM that centralizes customer data, automates sales tasks and offers multi-agent AI assistance.
- ZoomInfo:ZoomInfo is an AI-powered GTM platform delivering B2B contact and company data, intent signals and workflow automation for sales, marketing and RevOps teams.
- Best for
- Zoho CRM:AI-driven sales automation
- ZoomInfo:AI-driven B2B data and workflow automation
- Who it’s for
- Zoho CRM:Sales teams and businesses of any size looking for an integrated, AI-enhanced CRM.
- ZoomInfo:Sales, marketing, RevOps, customer success and recruiting teams that need accurate B2B data and AI-driven workflows.
- Pricing
- Zoho CRM:Freemium
- ZoomInfo:Freemium
- Starting price
- Zoho CRM:$7/month per user (Bigin Express)
- ZoomInfo:—
- Free plan or trial
- Zoho CRM:Free plan (Free) · Free trial
- ZoomInfo:Free trial
- Plans
- Zoho CRM:Free $0 · Standard $14 per user per month · Professional $23 per user per month · Enterprise $40 per user per month · Bigin Express $7 per user per month
- ZoomInfo:—
- Works with
- Zoho CRM:Gmail, Outlook, Zoho Mail, Slack, Zoom, Google Calendar, QuickBooks, Stripe
- ZoomInfo:Salesforce, HubSpot, Microsoft Dynamics 365, Outreach, Salesloft, Marketo, Snowflake, Claude
Zoho CRM features
- Contact Management. Store and organize all contacts in a single searchable database.
- Workflow Automation. Automate repetitive sales tasks with customizable workflows.
- AI Agents (Zia). Deploy AI agents to execute tasks, provide predictions and recommendations.
- Multi-Channel Integration. Integrate email, calling, calendar, Slack, Zoom, Teams and more directly in the CRM.
- Custom Modules & Portals. Create bespoke data modules and customer/partner portals without code.
- Reporting & Analytics. Standard and unlimited reports, predictive intelligence and CPQ capabilities.
- Developer Sandbox & APIs. Test changes safely and access up to 5,000 API calls per day.
- Mobile App. Access CRM data and perform sales actions on the go via native mobile apps.
ZoomInfo features
- Contact & Company Profiles. Access verified data on 500M+ contacts and 100M+ companies with firmographic, technographic and intent details.
- AI-guided Account Intelligence. AI agents surface buying signals, recommend next-best actions and generate account summaries.
- Automated Lead Routing & Enrichment. Auto-route leads, enrich CRM records and trigger real-time follow-up workflows.
- Dynamic Territory & Scoring. Build territories and prioritize accounts using real-time firmographic and intent scores.
- Integrations & API (GTM.AI). Native integrations with Salesforce, HubSpot, Microsoft Dynamics and 120+ tools; API/CLI for headless access.
- AI-generated Outreach Content. AI-powered email generation, talking points and personalized messaging.
Zoho CRM vs ZoomInfo FAQ
What is the difference between Zoho CRM and ZoomInfo?+
Zoho CRM is a general CRM suite lacking ZoomInfo’s large proprietary contact database and AI-driven account intelligence.
Should I use Zoho CRM or ZoomInfo?+
Pick Zoho CRM if you want AI-driven sales automation, all-in-one business suite or integrations with Gmail, Outlook or Zoho Mail (on Zoho CRM's list, not ZoomInfo's). Pick ZoomInfo if you want AI-driven B2B data and workflow automation or integrations with Salesforce, HubSpot or Microsoft Dynamics 365 (on ZoomInfo's list, not Zoho CRM's).
Is Zoho CRM or ZoomInfo free?+
Zoho CRM has a free plan; paid plans start at $7/month per user (Bigin Express). ZoomInfo has a free plan and paid plans.
Do Zoho CRM and ZoomInfo integrate with the same tools?+
Their integration lists don't overlap: Zoho CRM lists Gmail, Outlook, Zoho Mail, Slack and 5 more; ZoomInfo lists Salesforce, HubSpot, Microsoft Dynamics 365, Outreach and 5 more.
On DevHunt
Based on each tool's website and DevHunt data. Details may change; check the official sites.