Trails
The easiest way to document your process
SubscriptionWorkflow automationAIBrowser Extension3,901 impressions#4 of its week
Trails lets you record workflows and automatically creates step-by-step guides with annotated screenshots and AI-generated videos.
- for
- Product, support, HR, and engineering teams that need quick, visual documentation.
- pricing
- freemium · free trial
Key features
- Browser & Desktop Capture — Record processes via Chrome extension, desktop app, or upload videos.
- AI Video Generation — Automatically creates polished training videos with AI voiceover.
- Annotated Step-by-Step Guides — Turns recordings into searchable guides with highlighted screenshots.
- Export & Embed — Export guides to PDF/HTML/Markdown or embed in knowledge bases and help desks.
- Security Controls — SOC 2 Type II, SAML SSO, role-based permissions, on-device redaction.
- Collaboration — Private/team guides, version history, and role-based access for multiple users.
Use cases
- Create onboarding tutorials for new hires
- Document recurring support procedures for customers
- Build internal SOPs for IT and HR tasks
- Produce product training videos for sales teams
Trails pricing
- Creator$29/month1 user · 20 guides / mo · AI videos · Export to PDF
- Team$49/month5 users · Unlimited guides · Role-based management · Custom branding
Trails vs alternatives
 Trails | .png?width=64){kind=logo} Savvy |  QueryPal |  Sideko |  Craftar | |
|---|---|---|---|---|---|
| Best for | AI-generated video guides | Terminal runbooks | Support automation | API documentation | Process automation |
| Pricing | Freemium | Free | Free | Subscription | Subscription |
| DevHunt upvotes | 5 | 21 | 82 | 81 | 62 |
| Launched | Aug 2025 | Mar 2024 | Mar 2024 | Jan 2024 | Jan 2024 |
- Trails vs Savvy: Savvy focuses on terminal-based runbooks, while Trails provides visual video guides and UI screenshots.
- Trails vs QueryPal: QueryPal automates support ticket handling, whereas Trails creates self-service guides and videos.
- Trails vs Sideko: Sideko generates SDKs and API docs, while Trails produces step-by-step UI guides with video.
- Trails vs Craftar: Craftar builds visual automations, but Trails is centered on documenting processes with video and annotated steps.
Trails FAQ
Can I capture workflows outside of the browser?+
Yes, Trails offers Mac and PC desktop apps for capturing workflows beyond the browser.
Can I share guides with external customers?+
Yes, you can create guides for anyone and embed them in tools like Zendesk or share via link.
How do I change my plan?+
Plans can be scaled up or down at any time from within the app; billing adjusts at the end of the cycle.
What is the cancellation policy?+
Cancel anytime; the cancellation takes effect at the end of the current paid period, with a 30-day refund guarantee for the first charge.
Do you offer nonprofit or education pricing?+
Yes, contact support@trails.so to discuss special pricing for nonprofits or educational institutions.
Summarized by DevHunt from trails.so · Sep 28, 2026. Details may change; check the official site.
