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PagerDuty

PagerDuty

On-call management and incident response platform

SubscriptionMonitoringDevOps4 impressions

Turn incidents into intelligence. PagerDuty's AI-first Operations Platform helps you automate, resolve, and prevent critical issues — from detection to resolution.

PagerDuty is an AI-first incident management platform that detects, triages, resolves and learns from incidents across your tech stack.

for
SREs, DevOps engineers, technical leaders managing on-call and incident response
pricing
freemium · free trial
works withSlackMicrosoft TeamsDatadogServiceNowJiraAWS

Key features

6 features of PagerDuty
  • AI Agents — SRE, Scribe, Shift and Insights agents automate detection, diagnosis, remediation, documentation and trend analysis.
  • Smart Alerting — Machine-learning reduces alert noise by up to 91% and routes alerts dynamically based on severity and history.
  • Unified Response — Manage incidents directly from Slack, Microsoft Teams, mobile or web with full context and collaboration tools.
  • Post-Incident Reviews — AI-generated summaries, action items and templates streamline learning and continuous improvement.
  • 750+ Integrations — Out-of-the-box connectors for tools like Datadog, ServiceNow, Jira, AWS, and many more.
  • Custom Workflows — No-code/low-code builder lets you create conditional incident workflows and automate remediation actions.

Use cases

  • Automatically detect and fix production incidents with the SRE Agent
  • Generate incident post-mortems and action items using the Scribe Agent
  • Coordinate on-call handoffs and shift summaries via the Shift Agent
  • Identify systemic issues and preventive recommendations with the Insights Agent

PagerDuty pricing

  • Free$05 users · 1 on-call schedule · Basic chat & notifications
  • Professional$21/user per monthEnhanced chat · Post-incident reviews · Add-ons available
  • Starter$2,800/year10 seats · 5,000 signal events · AI actions
  • Essential$12,000/year20 seats · 40,000 signal events · AI actions

PagerDuty vs alternatives

PagerDutyBetter StackDatadogSentry.ioGrafana
Best forAI-driven incident response and automationUptime monitoring and status pagesMetrics, traces and logs monitoringError tracking for developersCustom observability dashboards
PricingFreemiumSubscriptionSubscriptionSubscriptionSubscription
DevHunt upvotes00000
Launched—————
  • PagerDuty vs Better Stack: Focuses on uptime monitoring, logs and status pages rather than full incident response automation
  • PagerDuty vs Datadog: Provides monitoring and observability but lacks AI-driven incident remediation agents
  • PagerDuty vs Sentry.io: Specializes in error tracking and performance monitoring, not end-to-end incident workflow automation
  • PagerDuty vs Grafana: Open-source dashboards and observability; does not include on-call scheduling or AI agents

PagerDuty FAQ

What is the difference between the Incident Management and PD Reliability Platform plans?+

Incident Management plans focus on on-call scheduling and basic alert handling, while the PD Reliability Platform adds AI-driven detection, investigation and remediation at scale.

Can I try PagerDuty before buying?+

Yes, a free trial is available for all paid plans, and there is a free tier for small teams.

How does PagerDuty integrate with existing monitoring tools?+

PagerDuty offers 750+ out-of-the-box integrations and an open API/MCP to ingest events from tools like Datadog, CloudWatch, Splunk, etc.

What automation capabilities does PagerDuty provide?+

AI agents automate triage, root-cause analysis, remediation, documentation, on-call handoffs and generate insights for future prevention.

Is there support for collaboration tools?+

Yes, incidents can be managed directly in Slack or Microsoft Teams, with automatic channel creation, messaging and conference bridge integration.

How does PagerDuty help reduce alert fatigue?+

Smart alerting uses machine learning to cut noise by up to 91% and routes alerts dynamically to the right responders.

Summarized by DevHunt from pagerduty.com · Oct 7, 2026. Details may change; check the official site.

About this listing

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