Grafana vs PagerDuty

Open-source dashboards and observability; does not include on-call scheduling or AI agents

GrafanaOpen-source dashboards and observability

PagerDutyOn-call management and incident response platform

Which to pick

Pick Grafana if you want…

Open-standard full-stack observability
Custom observability dashboards
Open-source code (grafana/grafana on GitHub, AGPL-3.0 license)
Integrations with OpenTelemetry, Prometheus or Kubernetes (on Grafana's list, not PagerDuty's)

Pick PagerDuty if you want…

AI-driven incident response and automation
Integrations with Microsoft Teams, Datadog or ServiceNow (on PagerDuty's list, not Grafana's)

Side by side

What it is: Grafana:Grafana Cloud is an open-source-based observability platform that unifies metrics, logs, traces, profiles and business data.; PagerDuty:PagerDuty is an AI-first incident management platform that detects, triages, resolves and learns from incidents across your tech stack.
Best for: Grafana:Open-standard full-stack observability; PagerDuty:AI-driven incident response and automation
Who it’s for: Grafana:Developers, SREs and teams needing full-stack observability and cost-optimized telemetry.; PagerDuty:SREs, DevOps engineers, technical leaders managing on-call and incident response
Pricing: Grafana:Freemium; PagerDuty:Freemium
Plans: Grafana:Free $0 · Pro $19 per month + usage · Enterprise $25,000 per year spend commit; PagerDuty:Free $0 · Professional $21 per user per month · Starter $2,800 per year · Essential $12,000 per year
Open source: Grafana:Yes, 77,033 GitHub stars; PagerDuty:—
Works with: Grafana:OpenTelemetry, Prometheus, Kubernetes, Slack; PagerDuty:Slack, Microsoft Teams, Datadog, ServiceNow, Jira, AWS

Grafana features

AI Assistant. Ask natural-language questions, build dashboards and run investigations directly from Grafana, Slack or the terminal.
Adaptive Telemetry. Automatically identifies low-value data and aggregates it, cutting telemetry spend by up to 80%.
Full-stack observability. Unified view of metrics, logs, traces, profiles and synthetic monitoring on a single map.
OpenTelemetry-native. Native support for OpenTelemetry and Prometheus with hundreds of plugins and integrations.
Cost Management. Pay-as-you-go pricing with volume-based discounts and a free tier that includes all services.
Compliance & Security. FedRAMP, NIST-100, PCI-DSS, GDPR and SOC-2 certifications for enterprise use.

PagerDuty features

AI Agents. SRE, Scribe, Shift and Insights agents automate detection, diagnosis, remediation, documentation and trend analysis.
Smart Alerting. Machine-learning reduces alert noise by up to 91% and routes alerts dynamically based on severity and history.
Unified Response. Manage incidents directly from Slack, Microsoft Teams, mobile or web with full context and collaboration tools.
Post-Incident Reviews. AI-generated summaries, action items and templates streamline learning and continuous improvement.
750+ Integrations. Out-of-the-box connectors for tools like Datadog, ServiceNow, Jira, AWS, and many more.
Custom Workflows. No-code/low-code builder lets you create conditional incident workflows and automate remediation actions.

Grafana vs PagerDuty FAQ

Is Grafana or PagerDuty free?+

Grafana has a free plan and paid plans. PagerDuty has a free plan; paid plans start at $21/month per user (Professional).

Is Grafana or PagerDuty open source?+

Grafana is open source (grafana/grafana on GitHub, AGPL-3.0 license). DevHunt has no public source repository on record for PagerDuty.

Do Grafana and PagerDuty integrate with the same tools?+

Partly. Both list Slack. Grafana also lists OpenTelemetry, Prometheus and Kubernetes; PagerDuty also lists Microsoft Teams, Datadog, ServiceNow, Jira and 1 more.

On DevHunt

Grafana

Listed by DevHunt

Grafana on DevHunt →Grafana alternatives

PagerDuty