NovaSynth by Noveum is a self-service platform for automated voice agent testing. Configure AI callers and scenarios, connect your phone or LiveKit endpoint, and run single or batch calls. Simulate interruptions and background noise, then examine recordings, transcripts and evaluations to identify regressions. The free plan includes 2,500 shared Noveum credits each month. Voice testing uses 100 credits per minute. Account and endpoint configuration are required; paid plans are available.
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NovaSynth is a self-service platform for automated voice and text agent testing with realistic AI callers.
- for
- Teams building voice or chat agents that need end-to-end functional and load testing.
- pricing
- freemium
works withLiveKitPipecatAnthropic SDK
Key features
6 features of NovaSynth by Noveum
- Synthetic callers with personas — Create AI callers with goals, moods, accents and interruptions to mimic real users.
- Real SIP and LiveKit calls — Dial agents over Twilio, Plivo, Vobiz SIP or LiveKit audio for true latency and audio.
- Batch matrix runs — Run combinatorial persona × scenario matrices in a single batch for coverage.
- Concurrency & load testing — Scale up to 2,000 concurrent lines to measure agent capacity.
- 30+ voice metrics scoring — Capture each call and score it with a suite of voice AI quality metrics.
- Queue architecture — Async queue built on BullMQ, PostgreSQL and Redis enables parallel runs at scale.
Use cases
- Validate agent handling of frustrated repeat callers and escalation scenarios.
- Test turn-taking and recovery when callers interrupt or change intent mid-call.
- Run load tests to determine maximum concurrent call capacity of a voice bot.
- Assess safety by simulating prompt-injection or adversarial queries.
- Generate systematic edge-case coverage across languages, accents and background noise.
NovaSynth by Noveum pricing
- Free$02,500 credits/month · ~25 min voice testing · No credit card required
- Pro$69/mo/month10K credits · ~100 min voice testing · 20 GB storage
- Growth$99/mo/month25K credits · ~250 min voice testing · 50 GB storage
- Max$199/mo/month50K credits · ~500 min voice testing · 100 GB storage
- Scale$599/mo/month200K credits · ~2,000 min voice testing · 500 GB storage
NovaSynth by Noveum vs alternatives
 NovaSynth by Noveum |  Postman |  Cypress |  Jest |  Qodo | |
|---|---|---|---|---|---|
| Best for | Synthetic voice agent testing with real telephony | API design and testing | Web UI testing | JavaScript unit tests | AI-assisted code review |
| Pricing | Freemium | Subscription | Free | Free | Subscription |
| DevHunt upvotes | 1 | 0 | 0 | 0 | 0 |
| Launched | Oct 2031 | — | — | — | — |
- NovaSynth by Noveum vs Postman: Postman focuses on API testing, not voice call simulation with synthetic callers.
- NovaSynth by Noveum vs Cypress: Cypress provides browser end-to-end testing, not telephony or voice agent testing.
- NovaSynth by Noveum vs Jest: Jest is a unit testing framework for JavaScript, unrelated to voice agent load testing.
- NovaSynth by Noveum vs Qodo: Qodo generates AI code reviews and tests, but does not simulate real-time voice interactions.
NovaSynth by Noveum FAQ
Does NovaSynth call my live production system?+
No, it only calls the test endpoint you configure; production evaluation is a separate module.
How are credits consumed?+
Voice calls cost 100 credits per minute, text conversations 12 credits each, and other scorers have their own rates.
What happens when I run out of credits?+
Work stops with a quota error; you can buy an add-on pack or upgrade the plan.
Is NovaSynth available on the Free plan?+
Yes, the Free plan includes NovaSynth testing, limited by the 2,500 monthly credits.
Can I upgrade or downgrade plans at any time?+
Upgrades take effect immediately; downgrades apply at the next billing cycle.
Do credits roll over month to month?+
Monthly credits reset each billing cycle; add-on packs never expire and stack with your plan.
Summarized by DevHunt from noveum.ai · Oct 27, 2026. Details may change; check the official site.
