Aissist.io
Digital Employee to elevate your Sales, Service and Success through automation
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Comments
>log in to comment- Nadia Yun· 1y ago
What I like about Aissist.io is that it does not try to reinvent the wheel. It plugs into existing platforms like Zendesk, Intercom, and Gorgias, and automates the busywork directly inside those flows. The API-first design gives devs room to extend it or layer on custom logic instead of being stuck with a black box.
AIssist.io provides multi-agent AI that automates customer service and sales end-to-end inside existing helpdesks.
- for
- Support and sales teams looking to automate routine conversations while keeping human oversight.
- pricing
- freemium · free trial
Key features
- Multi-agent framework — Specialist agents plan, cross-check and resolve complex cases together.
- End-to-end actions — AI works in CRM, order, billing and internal tools to complete multi-step tasks.
- Intelligent handoff — Detects when a case needs a human and escalates with full context.
- Governed responses — Answers only from approved knowledge bases and follows custom guardrails.
- Real-time insights (Pulse) — Analyzes every interaction to surface product issues, policy gaps and trends.
- Self-evolving AI (Evolve) — Continuously learns from best-agent behavior and automatically optimizes policies.
- Secure by design — ISO 27001 certified, GDPR compliant and SOC 2 aligned.
- Multi-channel support — Handles chat, email, WhatsApp, SMS, social, voice notes, images and video in 65+ languages.
Use cases
- Automatically resolve common support tickets in Zendesk or Intercom.
- Process refunds, order changes and subscription updates without human intervention.
- Qualify leads and answer product questions in sales chat channels.
- Generate weekly operational insights on customer sentiment and product gaps.
- Continuously improve AI performance without manual retraining.
Aissist.io pricing
- Free$01,000 tickets per month · No credit card required · Basic engine for FAQs · Free forever
- Growth$0.2 – $0.6 per resolution/resolutionUnlimited tickets · Advanced engine · Metered usage with cap · No contract
Aissist.io FAQ
What does Aissist do?+
It is an AI agent that resolves customer service and sales conversations end-to-end inside major helpdesks and escalates sensitive cases to humans.
How does pricing work?+
You pay per AI usage; each resolution is capped ($0.20 for email/form/social, $0.60 for chat/WhatsApp/SMS) with a free tier of 1,000 tickets per month.
How does it avoid wrong answers?+
Responses are grounded in your knowledge base, policies and connected systems, and any uncertain or out-of-policy case is escalated to a human.
Does it replace my support team?+
No, it handles routine conversations so agents can focus on complex issues, and customers can always reach a human in one step.
Can Aissist automatically learn and improve?+
Yes, Pulse analyzes interactions for gaps and Evolve turns findings into approved optimizations without manual retraining.
Summarized by DevHunt from aissist.io · Oct 4, 2026. Details may change; check the official site.
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