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EspoCRM vs Pipedrive
Short answer: Pick EspoCRM if you want customizable open-source CRM; pick Pipedrive if you want AI-enhanced pipeline management. EspoCRM starts at $15/month per user; Pipedrive is paid, with a free trial.
Which to pick
Pick EspoCRM if you want…
- Customizable open-source CRM
- Open-source code (espocrm/espocrm on GitHub, AGPL-3.0 license)
- Integrations with REST API, Google Calendar or Stripe (on EspoCRM's list, not Pipedrive's)
Pick Pipedrive if you want…
- AI-enhanced pipeline management
- Integrations with Gmail, Microsoft Teams or Lemlist (on Pipedrive's list, not EspoCRM's)
Side by side
- What it is
- EspoCRM:EspoCRM is an open-source CRM platform for managing contacts, sales, support and marketing with customizable workflows and an open API.
- Pipedrive:Pipedrive is a sales-focused CRM that manages pipelines, automates tasks and provides AI-driven insights.
- Best for
- EspoCRM:Customizable open-source CRM
- Pipedrive:AI-enhanced pipeline management
- Who it’s for
- EspoCRM:Businesses needing a self-hosted or cloud CRM with extensive customization
- Pipedrive:Sales teams and small-to-mid-size businesses that need pipeline management and automation
- Pricing
- EspoCRM:Paid
- Pipedrive:Paid
- Starting price
- EspoCRM:$15/month per user (Basic)
- Pipedrive:—
- Free plan or trial
- EspoCRM:Free trial
- Pipedrive:Free trial
- Plans
- EspoCRM:Basic $15.00 per user/month · Enterprise $25.00 per user/month · Ultimate $69.00 per user/month
- Pipedrive:Lite US$14 per seat per month, billed ann · Growth US$39 per seat per month, billed ann · Premium US$59 per seat per month, billed ann · Ultimate US$79 per seat per month, billed ann
- Open source
- EspoCRM:Yes, 3,450 GitHub stars
- Pipedrive:—
- Works with
- EspoCRM:REST API, Google Calendar, Outlook, Zoom, Stripe, Mailchimp, Zapier, Make
- Pipedrive:Gmail, Outlook, Zoom, Microsoft Teams, Zapier, Lemlist
EspoCRM features
- Core CRM. Manage accounts, contacts, leads, opportunities and sales pipelines in a unified interface.
- Automation. Create BPMN workflows, trigger-based rules and scheduled actions to automate business processes.
- Project Management. Track projects, tasks, milestones and view Gantt charts within the CRM.
- Email & Marketing. Sync email, send mass campaigns, use templates and manage web-to-lead forms.
- Integrations & API. REST API, Google, Outlook, Zoom, Stripe, Mailchimp and 2000+ other integrations.
- Roles & Permissions. Granular access control, field-level security and LDAP/OpenID authentication.
Pipedrive features
- Pipeline & Lead Management. Visual kanban-style pipelines with custom fields, lead routing and activity tracking.
- Meeting Intelligence (Nova). AI-generated pre-call briefs, call transcription and automatic CRM updates.
- Automation & Sequences. Workflow automations, email sequences and AI-prompted follow-ups to reduce manual work.
- Real-time Insights & Forecasting. Live dashboards, AI sales assistant suggestions and revenue forecasting.
- 500+ Integrations. Connects to apps like Gmail, Outlook, Zoom, Zapier and many more via the Marketplace.
- Security & Permissions. AES-256 encryption, SOC 2 compliance and granular access controls.
EspoCRM vs Pipedrive FAQ
What is the difference between EspoCRM and Pipedrive?+
EspoCRM is open-source and self-hosted, offering full control over data, while Pipedrive is a hosted SaaS with built-in AI and integrations.
Should I use EspoCRM or Pipedrive?+
Pick EspoCRM if you want customizable open-source CRM, open-source code (espocrm/espocrm on GitHub, AGPL-3.0 license) or integrations with REST API, Google Calendar or Stripe (on EspoCRM's list, not Pipedrive's). Pick Pipedrive if you want AI-enhanced pipeline management or integrations with Gmail, Microsoft Teams or Lemlist (on Pipedrive's list, not EspoCRM's).
Is EspoCRM or Pipedrive free?+
No, both are paid and neither has a free plan. EspoCRM is paid, from $15/month per user (Basic), with a free trial. Pipedrive is paid, with a free trial.
Is EspoCRM or Pipedrive open source?+
EspoCRM is open source (espocrm/espocrm on GitHub, AGPL-3.0 license). DevHunt has no public source repository on record for Pipedrive.
Do EspoCRM and Pipedrive integrate with the same tools?+
Partly. Both list Outlook, Zoom and Zapier. EspoCRM also lists REST API, Google Calendar, Stripe, Mailchimp and 1 more; Pipedrive also lists Gmail, Microsoft Teams and Lemlist.
On DevHunt
Based on each tool's website and DevHunt data. Details may change; check the official sites.