Quackback
The open-source alternative to Canny
FreeNoCodeOpen SourceAI Agents1,550 impressions#9 of its week1 comment
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>log in to commentHi Lenovo Pro you can check out the docs at https://quackback.io/docs If you have a specific issue you need help with feel free to create a GitHub issue at https://github.com/QuackbackIO/quackback
Quackback is an open-source feedback platform with voting, public roadmaps, changelogs and AI-assisted triage, self-hostable or cloud-run.
- for
- Product teams and SaaS founders needing a free, self-hosted feedback and support loop.
- pricing
- freemium · free trial
- license
- AGPL-3.0
Key features
- Feedback boards & voting — Customers submit ideas, vote, and follow status on public or private boards.
- Public roadmap & changelog — Show planned, in-progress, and shipped items and notify voters automatically.
- Quinn AI assistant — AI agent triages tickets, drafts replies and provides semantic search across feedback.
- Integrated support inbox — Chat, email and tickets share a single customer history with routing and SLAs.
- Multiple integrations — Connect to Linear, Jira, GitHub, Slack, Discord, Teams, Intercom, Zendesk, HubSpot, Stripe, Salesforce, Azure DevOps and more.
- Self-hostable or managed cloud — Run the full product in Docker under AGPL-3.0 or use Quackback’s managed cloud service.
Use cases
- Collect and prioritize feature requests from users
- Publish a public roadmap and automatically notify voters when features ship
- Run a shared support inbox with AI-drafted replies
- Integrate feedback tickets into existing issue trackers like Jira or Linear
- Provide a status page with incident notifications for customers
Quackback pricing
- Free$0/mo1 seat · 1 board, 50 posts · Feedback, roadmap, changelog, help center, status page · Community support
- Pro$29/mo/month (annual billing)5 seats included · Unlimited boards & posts · Standard Quinn AI usage · Custom domain, integrations, API
- Business$59/mo/month (annual billing)20 seats included · Higher Quinn AI usage · Workflows, SLAs, team routing · Moderation & private boards
- Enterprise$99/mo/month (annual billing)Unlimited seats · Maximum Quinn AI usage · SSO, audit log, IP allowlist · 99.9% SLA, 12h support
Quackback FAQ
Is Quackback a helpdesk or a feedback platform?+
It is a feedback platform with boards, roadmap and changelog, and optional support inbox features.
How does the Cloud pricing work?+
The Free plan is $0 for one seat; paid plans start at $29/mo on annual billing, include a 14-day trial and no credit card required.
Can we self-host Quackback?+
Yes, the full product is AGPL-3.0 and can be run in Docker with no software or seat fees.
Can we migrate from Canny or UserVoice?+
Quackback imports Canny and UserVoice data via CSV and provides mapped imports with a dry-run preview.
What is included in the Free plan?+
One seat, one board with 50 posts, shared inbox, live chat, roadmap, changelog, help center and status page at no cost.
Is there a free trial for paid plans?+
Yes, each paid plan offers a 14-day trial with no credit card required.
Summarized by DevHunt from quackback.io · Sep 28, 2026. Details may change; check the official site.
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