Helpello lets you create a Notion-like knowledge base, FAQ or docs and embed it on any website as a chat-style widget.
- for
- Product, support and dev teams that need self-service docs on their site.
- pricing
- freemium
Key features
- Notion-like editor — Create and edit articles with a simple drag-and-drop interface.
- Chat-style widget — Live-chat-looking widget that displays answers conversationally.
- Multiple embed modes — Embed as chat widget, searchable FAQ or full documentation page.
- Custom branding — Remove Helpello branding and apply your own colors and logo in paid plans.
- Live chat integration — Add a real-time chat tab powered by Tawk.to in premium plans.
- Domain control — Free plan limits to one domain; paid plans allow unlimited domains.
- Usage limits per plan — Free plan up to 15 articles and 10k views; higher plans increase limits.
Use cases
- Add a searchable FAQ to a SaaS landing page.
- Provide product documentation directly inside your web app.
- Offer a 24/7 self-service help widget that reduces support tickets.
- Create a chat-style knowledge base for quick customer answers.
Helpello pricing
- Free$0/monthUp to 15 articles · All widgets · Embed on 1 domain · Helpello branding
- Basic$15/month/monthUp to 50 articles · All widgets · Custom branding · Embed on 1 domain
- Plus$25/month/monthUp to 100 articles · All widgets · Custom branding · Embed on any domain
- Business$45/month/monthUp to 1000 articles · All widgets · Custom branding · Embed on any domain
Helpello vs alternatives
 Helpello |  QueryPal | .png?width=64) Chatknows.ai |  Botbyte AI |  acreom | |
|---|---|---|---|---|---|
| Best for | Embedded knowledge base & FAQ widget | Support automation | AI chat assistants | Custom OpenAI chatbots | Developer personal KB |
| Pricing | Freemium | Free | Subscription | Subscription | Free |
| DevHunt upvotes | 0 | 82 | 39 | 38 | 22 |
| Launched | Jan 2024 | Mar 2024 | Jan 2023 | Jul 2024 | Feb 2024 |
- Helpello vs QueryPal: Focuses on automating support workflows rather than embedding a static knowledge base.
- Helpello vs Chatknows.ai: Provides AI-driven chatbots, whereas Helpello is a non-AI widget.
- Helpello vs Botbyte AI: Enables building custom chatbots with OpenAI, while Helpello offers a simple FAQ widget.
- Helpello vs acreom: Personal knowledge base for developers, not embeddable website widgets.
Helpello FAQ
How do I add Helpello to my website?+
Copy the provided embed line and paste it into your site’s HTML; no credit card is required.
Is there an AI assistant?+
Helpello currently offers a no-AI chatbot; an AI-assistant add-on is announced for the future.
Can I use my own branding?+
Yes, branding can be removed and customized in all paid plans.
What limits does the free plan have?+
The free tier allows up to 15 articles, 10 k page views per month and embeds on a single domain with Helpello branding.
Do I get live chat with real agents?+
Premium plans include a live-chat tab powered by Tawk.to for real-time conversations.
Is there a limit on the number of Helpello instances?+
You can create multiple Helpellos; the free plan limits features per instance, while Business allows linking multiple Helpellos.
Summarized by DevHunt from helpello.com · Sep 28, 2026. Details may change; check the official site.
