Feedback Sync

Digital library of your customer feedback, analyzed by AI

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Summarize high-volume customer feedback that is automatically posted in a public Slack channel (e.g. #feedback-customers) into a clean, structured weekly digest using the best AI models we can get our hands on.

Feedback Sync uses AI to collect, group and summarize customer feedback from Slack, tickets and reviews into weekly Slack digests.

for: Product managers and product teams that need to triage customer feedback.
pricing: freemium · free trial

works withSlackG2.comZendeskJira

Key features

6 features of Feedback Sync

AI feedback grouping — Automatically clusters similar bug reports, churn risks and feature requests across sources.
Weekly Slack digest — Delivers a concise summary of prioritized issues to a Slack channel every Friday.
Searchable feedback library — Creates an AI-searchable repository of Slack messages, tickets and reviews.
Multi-source integration — Ingests feedback from Slack, G2 reviews, Zendesk tickets and Jira.
No-code setup — Connect Slack, select channels and start receiving summaries in minutes.
Unlimited AI searches — Allows unlimited queries of the feedback library on all plans.

Use cases

Identify recurring bugs before they impact many users.
Surface feature-request trends for roadmap planning.
Reduce manual triage time for product managers.
Prioritize churn-risk signals from support tickets.

Feedback Sync pricing

from feedbacksync.ai ↗

Free Plan$0Up to 2 team members · 100 feedback per month · Unlimited AI searches
Business Plan$499/mo/monthUp to 25 team members · 1,000 feedback per month · Unlimited AI searches · Start trial