Converso
Converso: AI-Powered Support, Elevate Every Interaction.
SubscriptionAI365 impressions#48 of its week
Converso provides AI-powered customer support that resolves issues, updates systems and escalates to humans when needed.
- for
- Support teams and sales groups that want AI assistance across webchat, WhatsApp and SMS.
- pricing
- freemium · free trial
Key features
- Unified inbox — All AI and human conversations are captured in a single shared team inbox.
- No-code AI agents — Create AI agents by uploading FAQs and docs, no coding or prompting required.
- Omnichannel support — Handles webchat and WhatsApp in one place, with future Messenger & Instagram support.
- Automatic lead capture — Chats automatically capture prospect details and sync to a contacts database.
- Human handoff with context — When AI can’t help, it escalates to a human agent preserving full conversation history.
- GDPR-compliant data storage — All data is stored in the UK with GDPR compliance and secure archiving.
Use cases
- Resolve routine support queries instantly via webchat or WhatsApp.
- Capture and qualify leads from chat interactions and add them to a contacts list.
- Escalate complex issues to human agents with full context to reduce workload.
- Provide 24/7 AI-driven assistance for insurance policy questions, cutting agent volume by ~50%.
Converso pricing
- Free$010 AI conversations per month · 2 users · Webchat channel · 1 workspace
- Pro$18/month (billed annually)100 AI conversations per month · Unlimited users · Webchat & WhatsApp · 5 workspaces
- Business$44/month (billed annually)400 AI conversations per month · Unlimited users · Webchat & WhatsApp · 10 workspaces
- AI Consultancy$125 per hourPersonalised AI agent tailoring
Converso FAQ
Can I cancel anytime?+
Yes, there are no long-term contracts; you can upgrade, downgrade or cancel from account settings.
Do I need a credit card to start?+
No, the Free plan and 14-day trials for Pro/Business require no credit card.
Do I need technical skills to build AI agents?+
No, agents are built by uploading knowledge bases and selecting templates; most teams go live within an hour.
How does Converso differ from traditional chatbots?+
Converso’s AI agents are goal-oriented: they resolve issues, update systems and know when to hand off to humans, unlike fixed-script bots.
What happens if the AI can’t help?+
The conversation is seamlessly handed over to a human agent on the same platform with full context preserved.
Is my data secure?+
Yes, data is stored in the UK with full GDPR compliance and Converso is a Meta Tech Provider for WhatsApp Business API.
Summarized by DevHunt from converso.io · Oct 4, 2026. Details may change; check the official site.
