Up Review
Google reviews & customer loyalty for local businesses
Subscription190 impressions#986 of its week
Up Review is a SaaS platform that helps local businesses collect Google reviews, run gamified contests, loyalty programs, and automated SMS/Email campaigns.
- for
- Local businesses such as restaurants, shops, salons and franchise networks.
- pricing
- paid
Key features
- Gamified contest QR code — Customers scan a QR code, play a game and leave a Google review while you capture their contact.
- AI-powered review responses — AI automatically replies to new Google reviews and alerts you to negative ones.
- Loyalty program without apps — Customers earn points on their phone and rewards trigger automatically, with Apple/Google Wallet cards.
- Automated SMS & RCS campaigns — Create offers, the AI drafts messages and sends them at scheduled times, including rich RCS content.
- Customer CRM & segmentation — All interactions feed a centralized, exportable contact list with tags and consent management.
- Multi-channel publishing — One post is adapted and published to Google, Facebook and Instagram for all locations.
- Missed-call follow-up — Automatic SMS is sent after a missed call with reservation or callback options.
- Satisfaction surveys — Short surveys are sent automatically after visits to capture feedback before it appears on Google.
Use cases
- Run a QR-code contest to collect reviews and customer emails in a café.
- Automatically answer Google reviews in seconds to maintain a 100 % response rate.
- Send targeted SMS promotions to lapsed customers and boost repeat visits.
- Publish daily specials across Google, Instagram and Facebook from a single interface.
- Capture missed-call leads with instant SMS and convert them into reservations.
Up Review FAQ
How does the AI handle Google review responses?+
The AI drafts a reply for each new review in under 3 seconds and you can approve or edit before publishing.
Can I run contests without installing an app?+
Yes, customers use a QR code to play the contest directly from their phone, no app required.
What channels can I publish posts to?+
Posts are automatically adapted for Google, Instagram and Facebook across all your locations.
Is my customer data exportable?+
All contacts are stored in a centralized CRM and can be exported as CSV at any time.
Do I need a long-term contract?+
Plans are offered with a 12-month commitment, but you can change or cancel anytime without hidden fees.
Summarized by DevHunt from up-review.co · Oct 6, 2026. Details may change; check the official site.
