TWT Chat

TWT Chat | AI Customer Service | 24/7 Global Support | Free to use

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Free211 impressionslaunches Nov 10

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TWT Chat | AI Customer Service | 24/7 Global Support | Free to use As part of the TWT SaaS ecosystem, it provides enterprises with a 24/7 real-time communication solution. TWT Chat is an AI-powered customer service solution that provides real-time, multi-channel support worldwide. With smart automation, businesses can enhance customer experience and drive growth anytime, anywhere.

TWT Chat is an AI-powered omnichannel customer service platform offering unlimited chat, auto-translation, and remote assistance.

for: Enterprises and small teams needing 24/7 global support
pricing: freemium · free trial

works withApp SDKEmailTelegramWhatsAppMessengerInstagramLINE

Key features

6 features of TWT Chat

Unlimited Conversations — No pay-per-use limits; unlimited chats for any number of users.
Real-time Auto-Translation — Two-way auto-translation lets agents converse in their native language.
AI Copilot Assistant — AI suggests replies, summarizes conversations and reduces repetitive work.
Screen Sharing & Live Annotation — Remote assistance with screen sharing and live markup to resolve issues instantly.
Cross-Platform Sync — App, desktop and web clients keep data in real-time across devices.
Open APIs & Webhooks — Developer tools for custom integration and data export.

Use cases

Handle multilingual customer inquiries without language barriers
Provide remote troubleshooting via screen sharing for technical support
Automate FAQ replies and reduce support workload with AI Copilot

TWT Chat FAQ

What is TWT Chat?+

TWT Chat is an omnichannel customer service solution that combines AI chat, ticketing, audio/video calls and remote assistance in one workspace.

How do you charge?+

There is a free tier and paid tiers (Basic and Pro) billed per agent per month; unlimited conversations are included in all plans.

What is the difference between the Professional Edition and the Free Edition?+

The Professional (Pro) edition adds autopilot workflows, advanced routing, audio/video calls, remote assistance, larger file limits and dedicated support, while the Free edition provides a single agent seat with basic chat features.

What happens after the 14-day trial period ends?+

After the trial you can continue on the Free plan at $0 or upgrade to a paid plan; no credit card is required to start the trial.

Do you have a desktop client?+

Yes, TWT Chat offers desktop applications in addition to web and mobile clients.

Summarized by DevHunt from twt.com · Oct 10, 2026. Details may change; check the official site.