Launching October 3, 2028

Novu Connect
Ship agents where your users already work
FreeCLIOpen SourceAI Agents331 impressionslaunches Oct 3
Novu Connect lets any AI agent have two-way conversations across Slack, Teams, WhatsApp, Telegram, and email without building each channel integration yourself. Bring your own agent logic, model, or code. Novu handles the communication layer: delivery, identity resolution, threading, routing, and channel-specific formatting, so your agent can reach users where they already work.
Novu Connect lets any AI agent converse in Slack, Teams, WhatsApp, Telegram, email and more without building channel integrations.
- for
- Developers building AI agents who need multi-channel communication.
- pricing
- freemium
- license
- open source
- @novu/framework@v2.14.024 days ago
- @novu/react@v3.19.22 months ago
- @novu/nextjs@v3.19.22 months ago
works withLangChainVercel AI SDKChat SDKSlackWhatsAppTelegramEmail
Key features
8 features of Novu Connect
- Channel integrations — Two-way conversations across Slack, Teams, WhatsApp, Telegram, email and upcoming channels.
- Template agents — Start from pre-built agent templates with prompts, tools and skills.
- Custom code support — Connect agents built with LangChain, Vercel AI SDK, Chat SDK or any custom code.
- Identity & threading — Handles delivery, identity resolution, threading and channel-specific formatting.
- Open source CLI — Deploy with a single command (npx novu connect) and inspect or contribute the code.
- Compliance — SOC2 Type II, HIPAA, ISO 27001, GDPR certifications.
- Scalable limits — Plans provide up to 5,000 active conversations and multiple agents/channels.
- Privacy-first hosting — Option for self-hosted enterprise deployment with dedicated security controls.
Use cases
- Customer support agents that reply in Slack or email.
- Onboarding bots that send welcome messages via Teams and WhatsApp.
- Incident alert bots that push real-time updates to Telegram and Slack.
- Knowledge-base assistants that answer questions from docs in multiple channels.
Novu Connect pricing
- Free$0/month100 active conversations · 2 agents · 2 channels · Novu branding
- Pro$30/month1,000 active conversations · 5 agents · 5 channels · $0.02 per extra conversation
- Team$250/month5,000 active conversations · 10 agents · 10 channels · $0.015 per extra conversation
Novu Connect vs alternatives
Novu Connect | LangChain | LlamaIndex | Mastra | ||
|---|---|---|---|---|---|
| Best for | Multi-channel AI agent deployment | LLM app framework | Data-aware LLM apps | Agent development framework | AI SDK tooling |
| Pricing | Freemium | Free | Free | Free | Free |
| DevHunt upvotes | 1 | 0 | 0 | 0 | 0 |
| Launched | Oct 2028 | — | — | — | — |
- Novu Connect vs LangChain: LangChain is a developer framework for building LLM apps, while Novu Connect focuses on channel delivery for agents.
- Novu Connect vs LlamaIndex: LlamaIndex provides data indexing for LLMs; Novu Connect provides multi-channel communication for agents.
- Novu Connect vs Mastra: Mastra is a TypeScript framework for building AI agents, whereas Novu Connect handles the messaging layer for any agent.
- Novu Connect vs AI SDK: Vercel AI SDK offers tools to build AI apps; Novu Connect adds ready-made channel integrations on top of such agents.
Novu Connect FAQ
What happens when I exceed my conversation limit?+
Extra conversations are billed at the per-conversation rate defined in your plan.
What happens when I hit my agent or channel limit?+
You need to upgrade to a higher plan to add more agents or channels.
Are some agent providers or channels gated to higher plans?+
Certain agents or channels may require a Pro or higher tier; check the plan details.
Can I move between plans without losing data?+
Yes, you can upgrade or downgrade and retain your existing agent configurations and conversation history.
Is Connect HIPAA compliant?+
Novu Connect meets HIPAA requirements and offers a BAA for Enterprise customers.
Summarized by DevHunt from novu.co · Oct 20, 2026. Details may change; check the official site.
LangChain
LlamaIndex
Mastra



