Help.center
Automate, streamline, and elevate customer support
Subscription1,678 impressions#11 of its week
Help.center is an AI-powered knowledge base and chatbot that automates answers and centralizes support tickets in a shared inbox.
- for
- Product teams and support groups that need self-service help centers with AI assistance.
- pricing
- freemium
Key features
- AI knowledge base — Automatically learns from your articles, FAQs and website content to answer customer questions instantly.
- AI chatbot widget — Deploy a conversational chat widget on your site that escalates to email support when needed.
- Shared inbox — One inbox lets teams reply, assign, and resolve tickets quickly when AI can’t help.
- Custom domain & branding — Use your own domain (e.g., help.yourcompany.com) and remove Help.center branding.
- Import from other tools — One-click import of articles from Intercom, Zendesk, Crisp, Freshdesk and similar platforms.
- AI-suggested articles — Analyzes conversations to recommend new help articles that fill knowledge gaps.
Use cases
- Instantly answer common support questions via AI chat on a website
- Reduce ticket volume by deflecting queries to a searchable AI knowledge base
- Collaborate on support tickets in a shared inbox for faster resolution
Help.center pricing
- Free$0Unlimited public knowledge base · AI chat and search limited to 50 answers/mo · Custom domain not included
- Business$19/seat / month500 AI answers/mo · Inbox for tickets · Custom domain · Remove branding
- Unlimited$99/month for entire team2500 AI answers/mo · Flat team pricing · All features unlocked · Integrations
Help.center FAQ
What is Help.center?+
Help.center is an AI-powered knowledge base and chatbot that provides instant answers and a shared inbox for support teams.
Why use AI in a help center?+
AI reduces resolution times and deflects repetitive tickets, saving time and money.
Can I import articles from other platforms?+
Yes, you can import from Intercom, Zendesk, Crisp, Freshdesk and similar services with one click.
Can I use my own domain?+
Yes, you can map your help.center subdomain to a custom domain like help.yourcompany.com.
How is my data secured?+
Data is hosted on AWS in the EU; AI processing may be done by OpenAI outside the EU.
What AI model does Help.center use?+
It uses OpenAI’s latest models for generating answers.
Summarized by DevHunt from help.center · Sep 28, 2026. Details may change; check the official site.
