Distance uses AI agents to automate inbound calls, chats, SMS and social DMs, turning every interaction into tickets and CRM workflows.
- for
- Service-oriented businesses that need 24/7 lead capture and follow-up (home services, automotive, real estate, agencies).
- pricing
- paid · free trial
Key features
- Omni-channel lead capture — Answers phone, text, web chat and social DMs instantly, 24/7, and creates tickets.
- Automated lead qualification — Agents ask preset questions, capture key details and turn conversations into clean tickets.
- Smart escalation & routing — Urgent calls are transferred to on-call staff; other leads are routed automatically to the right person.
- Integrations with existing tools — Connect to CRMs, field-service software, Zapier, QuickBooks, HubSpot, Slack, Microsoft Teams and more.
- Multi-channel inbox — Manage SMS, live chat, voice, Facebook and Instagram conversations in one place.
- AI training on your business — Agents are trained on your services, pricing, areas and tone and stay updated as you grow.
Use cases
- Answer every inbound phone call and never miss a lead.
- Automatically qualify and route leads to the appropriate team member.
- Run outbound SMS and email campaigns to re-engage prospects.
- Provide on-call support for multi-location service teams.
- Capture leads from social media DMs and turn them into jobs.
Distance pricing
- Builder$149/month1 user · AI phone and chat agents · Phone, live chat, SMS, Facebook, Instagram · Slack & Microsoft Teams integrations
- Growth$399/month6 users · Smart routing & notifications · AI SMS & email campaigns · Advanced integrations
- Pro$799/month12 users · Advanced AI voice models · Multi-location & multi-agent support · Dedicated account manager
Distance vs alternatives
 Distance |  Fine |  SuperAGI Cloud |  Calljmp |  Knecht Works | |
|---|---|---|---|---|---|
| Best for | 24/7 AI call and chat handling for service firms | General AI-agent development | Deploying custom AI agents | Code-first AI agent deployment | Agency project maintenance automation |
| Pricing | Paid | Free | Free | Free | Free |
| DevHunt upvotes | 0 | 75 | 43 | 35 | 42 |
| Launched | Jan 2026 | Jan 2023 | Jan 2023 | Feb 2026 | Sep 2026 |
- Distance vs Fine: Focuses on building software with AI agents rather than full service-business communication automation.
- Distance vs SuperAGI Cloud: Provides cloud infrastructure to run autonomous AI agents, not a turnkey lead-capture solution.
- Distance vs Calljmp: Offers AI agents as code on a managed backend, targeting developers rather than service businesses.
- Distance vs Knecht Works: Automates maintenance across agency projects, not inbound client communication.
Distance FAQ
What communication channels does Distance support?+
It handles phone calls, SMS, live chat, web chat and social DMs on Facebook and Instagram.
Is there a free trial?+
Yes, a 7-day free trial is available for each plan.
Can Distance integrate with my existing CRM or field-service software?+
Yes, it connects to your CRM, FSM tools and integrations like Zapier, QuickBooks and HubSpot.
What support is included?+
Email and chat support is provided for all plans; Growth and Pro also get priority support and onboarding assistance.
How are calls routed after hours?+
Urgent calls are transferred to an on-call team, while other calls are automatically routed to the appropriate staff member.
What pricing tiers are available?+
Builder at $149/mo, Growth at $399/mo, and Pro at $799/mo, each with increasing user limits and features.
Summarized by DevHunt from distance.so · Sep 29, 2026. Details may change; check the official site.
