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AI-powered video calls and co-browsing platform for contact centers, adding real-time subtitles, AR pointer and background removal.
- for
- Contact-center agents and support teams needing high-touch video interactions.
- pricing
- contact sales
Key features
- WebRTC video & audio — Browser-based high-quality video and audio without downloads.
- Co-browse & screen-share — Agents can view and interact with the customer’s screen in real time.
- AI background removal — Removes background automatically for a cleaner video view.
- Real-time subtitles — Live transcription of the conversation for accessibility.
- AR pointer — Agents can highlight on-screen elements during co-browsing.
- Multi-participant calls — Supports group video calls for collaborative support.
Use cases
- Instant visual troubleshooting for complex product issues
- Guided onboarding sessions with screen sharing and AR pointers
- High-value sales demos integrated into support workflow
- Remote assistance for field technicians via video and co-browse
Auvious FAQ
Do I need to install any software to use Auvious?+
No, Auvious runs entirely in the browser using WebRTC, so no downloads or plugins are required.
Can Auvious be added to my existing CX platform?+
Yes, it integrates seamlessly with major CX/CRM platforms such as Genesys Cloud, NICE, Talkdesk, Verint, Five9 and RingCentral.
Is the video communication secure?+
Auvious is built with best-practice security measures and offers enterprise-grade protection.
What AI features are included?+
AI tools provide background removal, real-time subtitles, and Vision insights that analyze what the customer shows on camera.
How does Auvious handle call recordings?+
The platform includes recording and playback capabilities for later review and quality assurance.
What uptime does Auvious guarantee?+
The service reports 99.9% uptime.
Summarized by DevHunt from auvious.com · Nov 6, 2026. Details may change; check the official site.










