Launching January 12, 2027
Auvious

Auvious

AI powered Video Calls & Cobrowse for Contact Centers.

FreeAIImage357 impressionslaunches Jan 12

The platform is built for the moments that matter most: complex, high-value conversations where a real human face makes all the difference. Features include WebRTC-based video and audio, co-browse, screen-share, an AR pointer, scheduling, white-label customization, recording and playback, AI-powered background removal, real-time subtitles, and multi-participant calls. AI tools like Vision give agents instant insights from what the customer shows on camera, cutting resolution times and reducing frustrating back-and-forth.

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AI-powered video calls and co-browsing platform for contact centers, adding real-time subtitles, AR pointer and background removal.

for
Contact-center agents and support teams needing high-touch video interactions.
pricing
contact sales
works withGenesys CloudNICETalkdeskVerintFive9RingCentral

Key features

6 features of Auvious
  • WebRTC video & audio — Browser-based high-quality video and audio without downloads.
  • Co-browse & screen-share — Agents can view and interact with the customer’s screen in real time.
  • AI background removal — Removes background automatically for a cleaner video view.
  • Real-time subtitles — Live transcription of the conversation for accessibility.
  • AR pointer — Agents can highlight on-screen elements during co-browsing.
  • Multi-participant calls — Supports group video calls for collaborative support.

Use cases

  • Instant visual troubleshooting for complex product issues
  • Guided onboarding sessions with screen sharing and AR pointers
  • High-value sales demos integrated into support workflow
  • Remote assistance for field technicians via video and co-browse

Auvious FAQ

Do I need to install any software to use Auvious?+

No, Auvious runs entirely in the browser using WebRTC, so no downloads or plugins are required.

Can Auvious be added to my existing CX platform?+

Yes, it integrates seamlessly with major CX/CRM platforms such as Genesys Cloud, NICE, Talkdesk, Verint, Five9 and RingCentral.

Is the video communication secure?+

Auvious is built with best-practice security measures and offers enterprise-grade protection.

What AI features are included?+

AI tools provide background removal, real-time subtitles, and Vision insights that analyze what the customer shows on camera.

How does Auvious handle call recordings?+

The platform includes recording and playback capabilities for later review and quality assurance.

What uptime does Auvious guarantee?+

The service reports 99.9% uptime.

Summarized by DevHunt from auvious.com · Nov 6, 2026. Details may change; check the official site.