MCP server
Freshdesk MCP Server
- Maintainer
- Official · Freshworks
- Runs
- See docs
- Connects to
- Freshdesk
Install the Freshdesk MCP Server
No one-line setup: it needs a build step, an app plugin or account details. Follow the official docs, then add it to your client the way the MCP setup guide shows for Claude Code, Claude Desktop / claude.ai, ChatGPT, Cursor, VS Code and others.
Security notes
- Messages it reads can carry prompt-injection instructions, and it can send as you. Keep approval prompts on for sending.
Alternatives
- X (Twitter)official · ★ 865
Local server exposing the X API as tools: posts, users, search and more.
- Resendofficial · ★ 576
Send and schedule emails, manage contacts, domains and broadcasts.
- Twilioofficial · ★ 113
Call any Twilio API (SMS, voice, Verify, Studio) from the agent.
- Mailgunofficial · ★ 63
Send email and read delivery stats and logs from Mailgun.
- Brevoofficial
Hosted server for Brevo contacts, lists, email campaigns, templates and SMS.
- Frontofficial
Hosted server to read, tag and reply to Front conversations.
- Gmailofficial
Google's hosted MCP server for Gmail: search, read and draft email (developer preview).
- Google Chatofficial
Google's hosted server for reading spaces and sending messages in Google Chat (developer preview).
Comparing servers for one product? Freshdesk MCP servers
FAQ
What does the Freshdesk MCP Server do?+
Freshdesk's built-in server at your helpdesk domain for tickets, contacts and agents (early access).
Is the Freshdesk MCP server official?+
Official: built and maintained by Freshworks.
What are the alternatives to the Freshdesk MCP server?+
Other messaging & email MCP servers: X (Twitter), Resend, Twilio, Mailgun and Brevo.