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Jira vs Smartsheet

Issue-tracking for software teams, less emphasis on spreadsheet UI and AI automation

Short answer: Pick Jira if you want AI-augmented issue and project tracking; pick Smartsheet if you want AI-enhanced collaborative work management. Jira has a free plan, paid from $13.08/month per user; Smartsheet starts at $129/month per user.

Which to pick

Pick Jira if you want…

  • AI-augmented issue and project tracking
  • Software development tracking
  • A free plan to start with
  • Integrations with Confluence, Loom or Rovo (on Jira's list, not Smartsheet's)

Pick Smartsheet if you want…

  • AI-enhanced collaborative work management
  • Integrations with Microsoft Excel, Google Sheets or Microsoft Project (on Smartsheet's list, not Jira's)

Side by side

What it is
Jira:Jira is an issue and project tracking platform that adds AI agents to plan, orchestrate, and execute work.
Smartsheet:Smartsheet is a spreadsheet-style work management platform that combines project, portfolio and operational planning with AI-driven insights.
Best for
Jira:AI-augmented issue and project tracking
Smartsheet:AI-enhanced collaborative work management
Who it’s for
Jira:Software teams and non-technical groups that need collaborative project management.
Smartsheet:Enterprises and teams that need collaborative planning, reporting and AI-assisted work automation.
Pricing
Jira:Freemium
Smartsheet:Paid
Starting price
Jira:$13.08/month per user (Standard)
Smartsheet:$129/month per user (Start)
Free plan or trial
Jira:Free plan (Free) · Free trial
Smartsheet:Free trial
Plans
Jira:Free $0 · Standard $13.08 per user / month · Premium $28.08 per user / month
Smartsheet:Start $129 per Member/ month · Business $241 per Member/ month
Works with
Jira:Confluence, Loom, Rovo, Teamwork Graph, CLI, Atlassian Analytics, Data Lake
Smartsheet:Microsoft Excel, Google Sheets, Microsoft Project

Jira features

  • AI agents (Rovo). AI teammates research, draft, and act on tasks directly inside Jira.
  • Teamwork Graph CLI. Provides terminal access for AI agents to move from context to action.
  • AI Search. Enterprise search across Jira, Confluence and connected apps with direct answers.
  • Cross-team planning. Plans allow tracking work across multiple teams, dependencies and capacity.
  • Automation steps. Automate repetitive tasks with up to 7,500 steps per user per month on Enterprise.
  • Whiteboards & video. Integrated Loom whiteboards and video recordings for async collaboration.

Smartsheet features

  • AI-powered insights. Smart Assist, Smart Columns and AI dashboards surface risks and automate data analysis.
  • Project & portfolio visibility. Real-time dashboards, Gantt, Kanban and timeline views across projects and portfolios.
  • Automation & agents. 250+ automations per month and AI agents handle recurring tasks under user control.
  • Integrated workflows. Connects with existing apps and AI tools to keep work synchronized across systems.
  • Resource & workload planning. Capacity planning, workload tracking and resource utilization forecasting.
  • Enterprise security. Enterprise-grade data protection, role-based permissions and SAML-based SSO.

Jira vs Smartsheet FAQ

What is the difference between Jira and Smartsheet?+

Jira: Issue-tracking for software teams, less emphasis on spreadsheet UI and AI automation.

Should I use Jira or Smartsheet?+

Pick Jira if you want AI-augmented issue and project tracking, software development tracking or a free plan to start with. Pick Smartsheet if you want AI-enhanced collaborative work management or integrations with Microsoft Excel, Google Sheets or Microsoft Project (on Smartsheet's list, not Jira's).

Is Jira or Smartsheet free?+

Jira has a free plan; paid plans start at $13.08/month per user (Standard). Smartsheet is paid, from $129/month per user (Start), with a free trial.

Which is cheaper, Jira or Smartsheet?+

Jira is cheaper to start with: Jira's Standard plan ($13.08/month per user) against Smartsheet's Start plan ($129/month per user).

Do Jira and Smartsheet integrate with the same tools?+

Their integration lists don't overlap: Jira lists Confluence, Loom, Rovo, Teamwork Graph and 3 more; Smartsheet lists Microsoft Excel, Google Sheets and Microsoft Project.

On DevHunt

Based on each tool's website and DevHunt data. Details may change; check the official sites.