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Doks.ai vs Support doc

Doks.ai provides AI-driven chat support for docs, whereas Support doc is a static embed panel.

Which to pick

Pick Doks.ai if you want…

  • AI chatbots for website and documentation support
  • Conversational AI support

Pick Support doc if you want…

  • In-app documentation panel

Side by side

What it is
Doks.ai:AI-powered chatbot that integrates with websites, docs and knowledge bases to answer user queries and reduce support tickets.
Support doc:Support doc embeds your documentation in a side panel inside a Next.js app for in-context help.
Best for
Doks.ai:AI chatbots for website and documentation support
Support doc:In-app documentation panel
Who it’s for
Doks.ai:Product teams, support teams and marketers who need self-service support on their site or docs.
Support doc:Next.js developers who want built-in self-service docs.
Pricing
Doks.ai:Paid
Support doc:Null
Plans
Doks.ai:Starter $19 per month · Premium $49 per month · Ultimate $99 per month · Enterprise $399 per month
Support doc:—
Works with
Doks.ai:—
Support doc:Next.js

Doks.ai features

  • Quick 2-minute setup. Create and embed a chatbot in minutes without a credit card.
  • Custom training data. Train on website URLs, XML sitemaps, uploaded docs or text.
  • Brand customization. Adjust colors, logo, widget icon and avatar to match your brand.
  • Lead & ticket forms. Add lead generation, demo booking or support ticket forms inside the chat.
  • Multilingual support. Chatbot detects and replies in the language of the user’s question.
  • Message credit system. Usage measured in GPT-3.5-Turbo message credits per plan.
  • Unlimited sites & documents. No limit on the number of URLs or documents you can add.
  • White-label option. Enterprise plan lets you remove Doks branding for a fully branded experience.

Support doc features

  • Side-panel embed. Shows docs in a collapsible side panel without leaving the current page.
  • Contextual access. Users can read help while staying in their workflow, reducing friction.

Doks.ai vs Support doc FAQ

Is Doks.ai or Support doc free?+

Doks.ai is paid, from $19/month (Starter), with a free trial.

On DevHunt

Doks.ai

20 upvotes · Launched on DevHunt on Jan 10, 2023

Support doc

2 upvotes · Launched on DevHunt on Dec 24, 2024

Based on each tool's website and DevHunt data. Details may change; check the official sites.