Use an AI-powered chatbot to empower your users and reduce support costs. As per our tests, you can reduce 40-70% of incoming support tickets. Doks.ai chatbot addresses the questions of your users in real time enhancing user satisfaction and reducing the burden on your customer support team.
AI-powered chatbot that integrates with websites, docs and knowledge bases to answer user queries and reduce support tickets.
- for
- Product teams, support teams and marketers who need self-service support on their site or docs.
- pricing
- paid · free trial
Key features
8 features of Doks.ai
- Quick 2-minute setup — Create and embed a chatbot in minutes without a credit card.
- Custom training data — Train on website URLs, XML sitemaps, uploaded docs or text.
- Brand customization — Adjust colors, logo, widget icon and avatar to match your brand.
- Lead & ticket forms — Add lead generation, demo booking or support ticket forms inside the chat.
- Multilingual support — Chatbot detects and replies in the language of the user’s question.
- Message credit system — Usage measured in GPT-3.5-Turbo message credits per plan.
- Unlimited sites & documents — No limit on the number of URLs or documents you can add.
- White-label option — Enterprise plan lets you remove Doks branding for a fully branded experience.
Use cases
- Provide instant answers to product FAQs on a marketing site.
- Offer self-service support for technical documentation portals.
- Capture leads and schedule demos directly from the chat window.
- Create a support ticket form for complex issues that need human follow-up.
Doks.ai pricing
- Starter$19/month2,000 message credits/mo · 2 projects · Brand customization · 1 lead form
- Premium$49/month5,000 message credits/mo · 5 projects · Unlimited lead forms · GPT-4
- Ultimate$99/month10,000 message credits/mo · 10 projects · Unlimited lead forms · GPT-4 (coming soon)
- Enterprise$399/month40,000 message credits/mo · 15 projects · White-label option · GPT-4 (coming soon)
Doks.ai vs alternatives
 Doks.ai |  QueryPal |  Botbyte AI | .png?width=64) Chatknows.ai |  Kubiya.ai | |
|---|---|---|---|---|---|
| Best for | AI chatbots for website and documentation support | Support ticket automation | Custom chatbot creation | Smart business chat | DevOps assistance |
| Pricing | Paid | Free | Subscription | Subscription | Subscription |
| DevHunt upvotes | 20 | 82 | 38 | 39 | 37 |
| Launched | Jan 2023 | Mar 2024 | Jul 2024 | Jan 2023 | Jan 2023 |
- Doks.ai vs QueryPal: Focuses on automating support tickets rather than embedding a chatbot on sites.
- Doks.ai vs Botbyte AI: Provides a builder for custom chatbots but not tied to website/docs integration out of the box.
- Doks.ai vs Chatknows.ai: Offers AI-enhanced business chat but targets broader business workflows, not specifically site docs.
- Doks.ai vs Kubiya.ai: ChatGPT for DevOps tasks, not a customer-facing support chatbot.
Doks.ai FAQ
How much can Doks.ai reduce support tickets?+
Tests show it can handle 40-70% of incoming tickets autonomously.
What data can I use to train the bot?+
Website URLs, XML sitemaps, pasted text or uploaded documents; no limit on number of documents.
Is there a free trial?+
Yes, a 7-day trial with one chatbot, 20 message credits, 400,000 characters and one lead form.
Can I customize the chatbot’s appearance?+
Paid plans allow changing colors, logo, widget icon, avatar and adding a welcome message.
Do you offer a white-label version?+
A white-label option is available on the Enterprise plan.
What language model does Doks use?+
By default it uses GPT-3.5-Turbo; GPT-4 is included in paid plans and will be generally available soon.
Summarized by DevHunt from doks.ai · Sep 27, 2026. Details may change; check the official site.
