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Voice CRM vs EspoCRM
EspoCRM is an open-source CRM without built-in audio recording, transcription, or scoring features.
Which to pick
Pick Voice CRM if you want…
- AI-powered transcription and scoring for therapy and recruiting
Pick EspoCRM if you want…
- Customizable open-source CRM
- Open-source code (espocrm/espocrm on GitHub, AGPL-3.0 license)
Side by side
- What it is
- Voice CRM:Voice CRM is an AI-driven CRM that records, transcribes, and scores therapist or recruiter conversations to streamline notes and client management.
- EspoCRM:EspoCRM is an open-source CRM platform for managing contacts, sales, support and marketing with customizable workflows and an open API.
- Best for
- Voice CRM:AI-powered transcription and scoring for therapy and recruiting
- EspoCRM:Customizable open-source CRM
- Who it’s for
- Voice CRM:Mental health professionals and recruiters who need fast session notes and candidate screening.
- EspoCRM:Businesses needing a self-hosted or cloud CRM with extensive customization
- Pricing
- Voice CRM:Null
- EspoCRM:Paid
- Plans
- Voice CRM:—
- EspoCRM:Basic $15.00 per user/month · Enterprise $25.00 per user/month · Ultimate $69.00 per user/month
- Open source
- Voice CRM:—
- EspoCRM:Yes, 3,450 GitHub stars
- Works with
- Voice CRM:—
- EspoCRM:REST API, Google Calendar, Outlook, Zoom, Stripe, Mailchimp, Zapier, Make
Voice CRM features
- Conversation Recording. Capture audio from therapy sessions or video interviews directly within the app.
- Automatic Transcription. AI converts spoken words to text and attaches them to the correct client or candidate profile.
- Score-Based Review. Transcripts are scored against predefined criteria, letting users prioritize high-relevance content.
- Instant Note Creation. Dictate post-session thoughts; the app creates and saves structured notes instantly.
- Client Profile Integration. Transcribed notes are automatically linked to the appropriate client record for easy retrieval.
- Practice Analytics. Aggregates session data and scores to provide insights on practice performance.
EspoCRM features
- Core CRM. Manage accounts, contacts, leads, opportunities and sales pipelines in a unified interface.
- Automation. Create BPMN workflows, trigger-based rules and scheduled actions to automate business processes.
- Project Management. Track projects, tasks, milestones and view Gantt charts within the CRM.
- Email & Marketing. Sync email, send mass campaigns, use templates and manage web-to-lead forms.
- Integrations & API. REST API, Google, Outlook, Zoom, Stripe, Mailchimp and 2000+ other integrations.
- Roles & Permissions. Granular access control, field-level security and LDAP/OpenID authentication.
Voice CRM vs EspoCRM FAQ
Is Voice CRM or EspoCRM free?+
EspoCRM is paid, from $15/month per user (Basic), with a free trial.
Is Voice CRM or EspoCRM open source?+
EspoCRM is open source (espocrm/espocrm on GitHub, AGPL-3.0 license). DevHunt has no public source repository on record for Voice CRM.
On DevHunt
Based on each tool's website and DevHunt data. Details may change; check the official sites.