Userlink
Turn conversations into conversions.
Subscription844 impressionslaunches May 9
AI agents for e-commerce that answer chats, emails and recommend products to boost sales 24/7.
- for
- Online store owners and e-commerce teams needing automated support and sales.
- pricing
- paid · free trial
Key features
- 24/7 Chat Agent — Answers customer inquiries in chat around the clock using your own product data.
- Email Agent — Automatically replies to incoming customer emails with AI-generated answers.
- Analytics Agent — Analyzes conversation data to provide insights on behaviour and revenue.
- Live Chat & Ticket System — Escalates to human agents when AI limits are reached and tracks tickets.
- API & Integrations — Connects to order systems, Klaviyo and custom solutions via API.
- Multi-language Support — Handles over 90 languages, responding in the customer's language.
- Sales Dashboard — Shows real-time metrics on conversations, sales and revenue generated.
- EU-hosted Data — All data stored in EU servers, GDPR-compliant with full export/delete controls.
Use cases
- Answer product questions in chat outside business hours to capture lost sales.
- Automatically handle post-purchase email inquiries and order status updates.
- Provide personalized product recommendations during live chat to increase average order value.
- Analyze chat logs to identify common issues and improve inventory or FAQ content.
- Escalate complex tickets to human agents while preserving conversation context.
Userlink pricing
- Hobby81 EUR/4 weeks50 conversations included · 0.70 EUR per extra conversation · Free setup · Free sales tracking
- Small131 EUR/4 weeks200 conversations included · 0.60 EUR per extra conversation · Free setup · Free sales tracking
- Medium187 EUR/4 weeks400 conversations included · 0.50 EUR per extra conversation · Free setup · Free sales tracking
- Large415 EUR/4 weeks1,000 conversations included · 0.39 EUR per extra conversation · Free setup · Free sales tracking
Userlink FAQ
How do I get started?+
Contact Userlink by phone or email; setup takes about 5 minutes and is free during the trial.
What does the 30-day free trial include?+
Full access to chat and email agents, analytics, dashboard and API features with no card required.
Can the agents handle multiple languages?+
Yes, they support over 90 languages and automatically reply in the customer's language.
How is pricing calculated after the trial?+
You pay a base subscription (e.g., 81 EUR per 4 weeks) plus a per-conversation fee based on your usage.
What is the notice period for cancelling?+
You must give notice equal to the current month plus one additional month.
What if the AI can’t answer a question?+
The conversation is turned into a ticket and routed to a human via live chat, preserving context.
Summarized by DevHunt from userlink.ai · Oct 9, 2026. Details may change; check the official site.
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