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Microsoft Teams vs Zoom
Short answer: Pick Microsoft Teams if you want integrated chat, meetings and AI-enhanced collaboration; pick Zoom if you want all-in-one UCaaS with AI features. Both have a free plan.
Which to pick
Pick Microsoft Teams if you want…
- Integrated chat, meetings and AI-enhanced collaboration
- Integrations with Microsoft 365, Microsoft Loop or OneNote (on Microsoft Teams' list, not Zoom's)
Pick Zoom if you want…
- All-in-one UCaaS with AI features
- Video meetings and team chat
- Integrations with Microsoft, Google or Salesforce (on Zoom's list, not Microsoft Teams')
Side by side
- What it is
- Microsoft Teams:Microsoft Teams is an AI-powered platform for chat, meetings, calling and collaboration in one integrated workspace.
- Zoom:Zoom provides video meetings, chat, phone, webinars and AI tools on a unified collaboration platform.
- Best for
- Microsoft Teams:Integrated chat, meetings and AI-enhanced collaboration
- Zoom:All-in-one UCaaS with AI features
- Who it’s for
- Microsoft Teams:Businesses, individuals, enterprises and educational institutions needing unified communication.
- Zoom:Businesses and teams needing unified communications and remote collaboration.
- Pricing
- Microsoft Teams:Freemium
- Zoom:Freemium
- Free plan or trial
- Microsoft Teams:—
- Zoom:Free plan (Basic)
- Plans
- Microsoft Teams:—
- Zoom:Basic Free · Pro $14.16 per user per month billed annu · Business $18.33 per user per month billed annu
- Works with
- Microsoft Teams:Microsoft 365, Microsoft Loop, OneNote, Third-party apps, Microsoft 365 Copilot
- Zoom:Microsoft, Google, Salesforce, ServiceNow, Hubspot
Microsoft Teams features
- Chat & Channels. Persistent conversations with threaded replies, emoji reactions and third-party app integration.
- AI-powered Meetings. AI-generated notes, tasks and actions plus Copilot-driven workflows.
- Secure Calling. Cloud-based phone service with PSTN connectivity and advanced call handling.
- Real-time Translation. Live translation and interpretation to break language barriers.
- Customizable Views. Personalized views that surface relevant chats and channels.
- Secure Collaboration. Access controls, information protection and encryption for chats and files.
Zoom features
- Meetings. Host video meetings with up to 100 participants (free) and larger capacities on paid plans.
- AI Note-taking. My Notes captures AI-generated meeting summaries and notes, with unlimited use on Pro and higher plans.
- Phone & VoIP. Integrated cloud phone service with HD calling and optional outbound calling.
- Chat & Collaboration. Persistent group chat, direct messaging, file sharing and searchable history.
- Webinars & Events. Host webinars for up to 500 attendees on Enterprise and add-on plans.
- Whiteboard & Clips. Editable whiteboards and short video clips for quick visual collaboration.
Microsoft Teams vs Zoom FAQ
What is the difference between Microsoft Teams and Zoom?+
Zoom focuses on video meetings and chat but lacks deep Microsoft 365 integration and built-in AI Copilot features.
Should I use Microsoft Teams or Zoom?+
Pick Microsoft Teams if you want integrated chat, meetings and AI-enhanced collaboration or integrations with Microsoft 365, Microsoft Loop or OneNote (on Microsoft Teams' list, not Zoom's). Pick Zoom if you want all-in-one UCaaS with AI features, video meetings and team chat or integrations with Microsoft, Google or Salesforce (on Zoom's list, not Microsoft Teams').
Is Microsoft Teams or Zoom free?+
Microsoft Teams has a free plan and paid plans. Zoom has a free plan (Basic) and paid plans.
Do Microsoft Teams and Zoom integrate with the same tools?+
Their integration lists don't overlap: Microsoft Teams lists Microsoft 365, Microsoft Loop, OneNote, Third-party apps and 1 more; Zoom lists Microsoft, Google, Salesforce, ServiceNow and 1 more.
On DevHunt
Based on each tool's website and DevHunt data. Details may change; check the official sites.