Compare
Human Reply vs Twenty
Twenty is an open-source CRM, not a live chat widget integrated with Telegram.
Human ReplySite chats land in your team's Telegram with what the visitor is looking at.
TwentyModern Open Source CRMWhich to pick
Pick Human Reply if you want…
- Telegram-based website live chat
Pick Twenty if you want…
- Self-hosted open-source CRM
- A free, open-source tool
Side by side
- What it is
- Human Reply:Live website chat that routes conversations to your team’s Telegram group and syncs replies back instantly.
- Twenty:Twenty is an open-source, self-hosted CRM that aims to compete with Salesforce.
- Best for
- Human Reply:Telegram-based website live chat
- Twenty:Self-hosted open-source CRM
- Who it’s for
- Human Reply:Web teams that use Telegram for support and want a shared inbox without per-seat costs.
- Twenty:Businesses and developers needing a customizable, free CRM solution
- Pricing
- Human Reply:Paid
- Twenty:Free
- Open source
- Human Reply:—
- Twenty:Yes, 57,554 GitHub stars
- Works with
- Human Reply:Telegram, Email, Instagram, Messenger
- Twenty:—
Human Reply features
- Telegram inbox integration. Visitor chats open as topics in your existing Telegram group with full context.
- Lead card details. Shows visitor name, page, item viewed, source, visit count, language and device.
- Read receipts & status. Both visitor and agent see delivery, seen and agent-picked indicators.
- Team collaboration. Anyone in the Telegram group can reply; no paid seats required.
- Business hours & auto-away. Set availability; the bubble shows status and suggests alternate reply channels.
- Analytics dashboard. Tracks response times, conversation volume, agent performance and lead outcomes.
Twenty features
- Open source. The code is publicly available and can be freely modified.
- Self-hostable. Can be deployed on your own servers for full control.
- Modern UI. Provides an easy-to-use, contemporary interface.
- Powerful built-in features. Includes core CRM capabilities such as contact and pipeline management.
Human Reply vs Twenty FAQ
Is Human Reply or Twenty free?+
Human Reply is paid, with a free trial. Twenty is free.
Is Human Reply or Twenty open source?+
Twenty is open source (twentyhq/twenty on GitHub). DevHunt has no public source repository on record for Human Reply.
On DevHunt
Based on each tool's website and DevHunt data. Details may change; check the official sites.