Compare
Hotjar vs SCANCX
Focuses on heatmaps and session recordings rather than trust-signal analysis.
Which to pick
Pick Hotjar if you want…
- Free behavior analytics with AI summaries
- Heatmaps & user session insights
- Integrations with Slack, Jira or Unbounce (on Hotjar's list, not SCANCX's)
Pick SCANCX if you want…
- Trust-focused website scans for e-commerce
- Integrations with Shopify, WooCommerce or Magento (on SCANCX's list, not Hotjar's)
Side by side
- What it is
- Hotjar:Hotjar, now part of Contentsquare, provides free heatmaps, session recordings, surveys and expanded analytics like attention maps and AI insights.
- SCANCX:ScanCX scans websites to find customer experience, performance, and trust issues and gives actionable fixes to boost conversions.
- Best for
- Hotjar:Free behavior analytics with AI summaries
- SCANCX:Trust-focused website scans for e-commerce
- Who it’s for
- Hotjar:Product, UX, and growth teams needing user behavior insights.
- SCANCX:E-commerce owners and marketers who want to improve site trust and conversion rates.
- Pricing
- Hotjar:Freemium
- SCANCX:Freemium
- Plans
- Hotjar:Free $0 · Growth $49 per month (discounted $39 year
- SCANCX:CX Free $0 · CX Guardian $19 one-time · CX Maximum $99 per month
- Works with
- Hotjar:Slack, Jira, Unbounce, HubSpot, Zapier, Microsoft Teams
- SCANCX:Shopify, WooCommerce, Magento, Squarespace, Wix, BigCommerce, WordPress, PrestaShop
Hotjar features
- Heatmaps & Attention Maps. Visualize clicks, hovers, scrolls and true engagement with attention overlays.
- Session Replay. Watch real user sessions to spot errors and moments of delight.
- Surveys & Feedback. Collect up to 100 survey responses per month and 5 user interviews.
- Error & Performance Monitoring. Capture JavaScript errors and load-time issues across pages.
- Funnels. Analyse drop-off at each step of key user flows.
- AI Summaries & Sense Chat. Get instant AI-generated insights and ask natural-language questions about your data.
- LLM Connect (MCP). Query data directly from ChatGPT, Claude, Copilot and other LLMs.
- Integrations. Connect to 10+ tools such as Slack, Jira, Unbounce, HubSpot, Zapier, etc.
SCANCX features
- Customer Experience Scan. Detects friction points, trust barriers and policy issues that deter shoppers.
- Performance & Accessibility. Analyzes mobile responsiveness, speed, ADA compliance and other performance bottlenecks.
- Privacy & Compliance Check. Reviews GDPR, cookie, security and payment-handling compliance.
- Intelligent Site Crawling. Adaptive crawling that prioritizes important pages and adjusts depth automatically.
- PDF Report Export. Generates a shareable PDF with full issue details and recommendations.
- Priority Support. Available for paid plans, offering faster response times.
- Human-Expert Review (CX Expert). One-time manual audit by conversion experts with personalized recommendations.
Hotjar vs SCANCX FAQ
Is Hotjar or SCANCX free?+
Hotjar has a free plan and paid plans. SCANCX has a free plan (CX Free); paid plans start at $99/month (CX Maximum).
Do Hotjar and SCANCX integrate with the same tools?+
Their integration lists don't overlap: Hotjar lists Slack, Jira, Unbounce, HubSpot and 2 more; SCANCX lists Shopify, WooCommerce, Magento, Squarespace and 4 more.
On DevHunt
Based on each tool's website and DevHunt data. Details may change; check the official sites.