Quidget
Quidget is an Al chat builder that scans your source of data to deliver instant, accurate answers to customer questions.
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Quidget is an AI chat builder that scans your data to automatically answer up to 80% of Tier-1 support questions.
- for
- Customer support teams looking to automate repetitive inquiries.
- pricing
- paid
Key features
- AI-driven answers — Provides instant, accurate replies by learning from your website, FAQs and docs.
- Human handoff — Routes unresolved queries to live agents via Zendesk, Freshdesk or built-in chat.
- Multi-channel support — Works on web widget, email, chat, WhatsApp, Slack, Telegram and Viber.
- Performance reports — Shows AI-handled vs. handoff conversations and other key metrics.
- Language support — Detects and replies in over 45 languages automatically.
- Secure & compliant — End-to-end encryption, GDPR, ISO and PCI compliance.
Use cases
- Automate common “how-do-I” and “where-is-my” support queries on a website.
- Provide 24/7 first-level support via chat, email or WhatsApp without coding.
- Reduce weekend ticket backlog by handling Tier-1 tickets while the team is offline.
Quidget pricing
- Native Quidget$0.20/AI resolutionWebsite widget · Live chat · Conversation inbox · AI summaries
- Helpdesk Integration$0.20/AI resolutionAll Native features · Handoff setup · Integration maintenance · $249 per month for unlimited help-desk integrations
Quidget FAQ
What is Quidget and how does it work?+
Quidget is an AI-powered support agent that learns from your website, FAQs and uploaded resources to answer common questions automatically, handing off complex issues to live agents.
Do I need technical skills to set up Quidget?+
No, it requires no coding; you simply connect your data sources and the agent is ready to use.
How does human handoff work?+
When the AI cannot resolve a query, it routes the conversation to a live agent through your helpdesk (Zendesk, Freshdesk) or built-in chat, preserving the full chat history.
What counts as a billable AI resolution?+
Only conversations the AI closes without human intervention count; handoffs, failed answers, test chats and customer-requested transfers are not billed.
Can Quidget handle multiple languages?+
Yes, it supports over 45 languages and automatically detects the customer's language.
Is my data secure?+
Quidget uses end-to-end encryption and complies with GDPR, ISO and PCI standards to keep business and customer data safe.
Summarized by DevHunt from quidget.ai · Oct 4, 2026. Details may change; check the official site.
